Why Onchain crypto Support?
We provide 24/7 customer care to ensure your crypto experience is seamless and secure. Our dedicated team is here to resolve issues quickly and efficiently!
How Can We Help?
Account Support
Help with login, recovery phrases, and account settings.
Transaction Queries
Assistance with sending, receiving, and verifying transactions across supported chains.
Technical Support
Fix bugs or report issues using our digital services for wallets and DApps.
Buying, Sending & Receiving
Buying Crypto
Learn how to securely purchase popular cryptocurrencies (BTC, ETH, BNB) directly in your wallet app or through trusted platforms.
Sending Funds
Step-by-step guides for sending funds quickly and securely across supported networks and wallets with low transaction fees.
Receiving Funds
How to locate your wallet address, accept payments, and confirm transactions across Bitcoin, Ethereum, and other chains securely.
How to Restore Your Wallet
A quick, secure process to recover access to your wallet in three simple steps:
Enter Recovery Phrase
Input your 12 or 24-word recovery seed securely in your wallet app.
Verify Wallet
Check your recovery details and confirm access to restore your wallet data securely.
Access Your Balance
Revisit your wallet to securely manage your crypto assets from any device, anytime.